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Delivery

Delivery

 
  • Goods supplied within the UK will normally be delivered within in accordance with our delivery schedule and/or the acceptance of order.
  • violahairextensions.co.uk always endeavours to adhere to delivery estimates but these are always estimates.
  • If your order is placed before 3pm the items will be shipped the same day, otherwise they will be shipped the next working day.  We do not ship on weekends or bank holidays
  • In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
  • Delivery of the Goods shall be made to the Buyer’s address specified in the order. Most items sent by violahairextensions.co.uk need to be signed for and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
  • If your purchase does not arrive we will replace it immediately at no additional cost to you
  • The Majority of our orders are sent via services provided by Royal Mail and DPD Local
    • Bank Holidays: No collections or deliveries will be made on Bank Holidays
    • Weather Conditions: Royal Mail and DPD Local have to ensure both the Health and Safety of their employees. Poor weather conditions can often warrant changes in delivery and collection times. We are unable to offer refunds for any costs associated with delays caused by the weather.
    • Weekends: Deliveries may be made on a Saturday
    • Christmas Deliveries: Orders should be placed within the guidelines issued by Royal Mail or DPD Local at their website 
Royal Mail Express Special Guaranteed Delivery
Weekdays Before 9am £19.00
Weekdays Before 1pm  £7.00
Saturday Guaranteed Before 9am £22.00
Saturday Guaranteed Before 1pm £11.00
 
Royal Mail Standard Delivery
Tracked 48 Service 2-3 Working Days £3.50
 
DPD Local Next Day Delivery

Monday-Friday Next Day Delivery (anytime up until the end of the day) £4.50
Monday-Friday Next Day Delivery Before 12 noon £8.00
Monday-Friday Next Day Delivery Before 10.30am £13.00
Saturday Delivery (anytime up until the end of the day) £8.00 (please note that this applies to any orders placed Monday-Friday before 3pm only, we are closed weekends)
Sunday Delivery (anytime up until the end of the day) £8.00 (please note that this applies to any orders placed Monday-Friday before 3pm only, we are closed weekends.

 

PLEASE NOTE, THE FOLLOWING POSTCODES CANNOT BE SENT USING DPD LOCAL, PLEASE SELECT A ROYAL MAIL SERVICE ONLY. SHOULD A DPD DELIVERY BE SELECTED AND PAID FOR WITH ONE OF THE FOLLOWING POSTCODES THEN THE POSTAGE WILL AUTOMATICALLY CHANGE TO A ROYAL MAIL TRACKED 24 SERVICE WITHOUT NOTIFYING THE CUSTOMER.
 

BT, GY, JE, IM, IV, HS, KW, PH, PO30, PO32, PO33, PO36, PO37, PO38, TR21, TR22, TR23, RE24, TR25

 

You can select any of these delivery services at the checkout, but you must order before 3pm weekdays. If you miss this deadline, we will do our best to get your order out anyway, but if we are unable, we will take care of it on the following working day.

Royal Mail Express and DPD Local delivery is available in the UK only, and is only available on working days. For delivery on Saturdays, please use Saturday Express Delivery.
*We will not be liable for delays that occur with our delivery partners.
 
PLEASE NOTE, THE FOLLOWING POSTCODES CANNOT BE SENT USING DPD LOCAL, PLEASE SELECT A ROYAL MAIL SERVICE ONLY. SHOULD A DPD DELIVERY BE SELECTED AND PAID FOR WITH ONE OF THE FOLLOWING POSTCODES THEN THE POSTAGE WILL AUTOMATICALLY CHANGE TO A ROYAL MAIL TRACKED 24 SERVICE WITHOUT NOTIFYING THE CUSTOMER.
 
BT, GY, JE, IM, IV, HS, KW, PH, PO30, PO32, PO33, PO36, PO37, PO38, TR21, TR22, TR23, RE24, TR25
 
International Delivery
 
It's easy to buy from us if you do not live in the UK! And with our simple and low cost delivery pricing schedule, it's cost-effective too! Enjoy our low prices - wherever you are! Once you are ready to buy, select your country at the checkout, and our site will automatically apply the correct delivery charges.